Residential MovesStart to finish we strive to give you a superior moving experience.
When we first speak with you we will take our time to not only ask a thorough list of pertinent questions, but will be sure to listen to what your priorities or concerns might be. In many cases the scope and parameters of your move may thoroughly be addressed over the phone, and we as well as you feel confident to book the job immediately. In other scenarios, you might feel more confident to have us come out and do a free on site estimate, which we will happily schedule with you at our soonest availability that works for you. It is our goal to never have a job go well beyond what we discuss in either time or money, so if we do not feel we are able to get an accurate idea over the phone than we will always insist to do an on site estimate. In the case of what might be considered a standard move, in which the client has done their own packing of all personal items appropriate to have been boxed, there are straight forward expectations our clients can count on. Having arrived at the agreed upon time, the job lead will go over the paperwork with you as you do a walk through of the residence. The other crew members will be bringing in materials at this time. Our crew will blanket and wrap all furniture prior to leaving the house in order to protect both the pieces as well as the property. Having the pieces individually wrapped allows for the crew to efficiently and safely load you belongings into the truck. Once loaded, you job lead will touch base regarding an off the clock lunch en route to your destination in the case that time dictates by CA labor laws. Once arrived at the destination location we will place / assemble all of your furniture in your desired rooms, as well as all boxes in the correct rooms marked. Your crew Lead will do a walk through once all items have been placed to insure everything is completed how you require. Once that is established, the Crew Lead will complete all billing on the paperwork, making sure to call our office to verify that all details specific to your bill are accurate. On local jobs the stopping of billing time is pro-rated to coincide within 1/4 Hr increment of our exact departure time to insure our client are only charged for the time we are working for them.