What Makes Us Different:
Reliability In addition to the safe transport of your belongings, we have focused our procedures and methods on being incredibly reliable and accountable.
When booking even a modest sized move with us, we establish with you a firm ETA to start you job; you receive a call at that time from your job lead, and give or take few minutes for traffic, we always arrive on time. We have absolute respect for your time, and know that moving day is stressful enough without worrying when or if the company you hired will show up.
Employee QualityOur crews are made up of skilled hard working individuals who are all direct MSJ employees.
We do not hire day-laborers, and all employees are paid above industry standards, in addition to being fully insured at all times and eligible for bonuses and benefits shortly after being hired. We believe the principle that you get what you pay for, and we are very confident and proud of the crews that we send to move your belongings.
Upfront Billing Rates While competitive, our hourly rates on their face are likely one of the higher you might initially find. There are a couple of reasons for this.
Our insistence on paying our employees considerably above industry standards as well as paying all required insurance such as full workers compensation certainly puts our expenses higher than most companies from the start. However, it is largely because we insist on being up front with our clients and including several things into the hourly rate that other companies charge additionally for. Things such as the materials we use to protect your furniture like pads and shrink wrap; or the truck(s) itself are already accounted for. A vast majority of our final bills come in at or below our agreed upon estimate. As billing is often the last interaction with our client in the job process, it is important to us that your final impression is of an honest value, and justifies the confidence you had in us through the process.